Refund/Return Policy

At Wizbit Games, we want all our customers to be 100% satisfied with their purchase.

If for any reason you are not satisfied with your game, you can return it under the following conditions:

You must contact us within 30 days of receiving your game to initiate a return, after this period, returns are no longer accepted.

Condition of Return

The game must be unopened and the cellophane seal must be intact.

If the game is faulty, it can be returned even if the seal is broken.

Return Process

Contact our customer service team to inform them of your return.

You will be responsible for the return postage costs.

The return package must be sent using a tracking service to ensure it reaches us safely.

We strive to ensure your complete satisfaction, so please feel to reach out to us with any concerns or questions regarding your return.

Digital Content

There is no refund policy on digital content (non tangible items)